Shipping & Returns
Shipping & Delivery
All of our products are shipped Australia-wide from Perth, Western Australia.
Shipping options are:
•Free Delivery (For domestic orders over and equal to $100). Please use the Coupon Code (SHIPPING100) to redeem at Checkout;
•Australia Post Standard $10.00 (5-7 business days); or
•Australia Post Express Service $15.00 (1-3 business days).
All postage options includes a tracking number for your parcel, which will be emailed once your order has been sent.
We would love to ship our products to our customers outside Australia. Please contact us at (firstname.lastname@example.org) to get a quote on shipping to your country. Please allow 2-4 weeks for international shipping and processing.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures of your country. If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
Squire Lad aren’t liable for any customs or import duties that may be charged in your country of origin.
Easy Returns & Exchanges
We offer you a completely risk-free 7 day return policy, beginning when you receive your item.
Conditions of returns:
- Merchandise must be returned within 7 business days;
- Custom orders cannot be returned unless faulty;
- Returns will be not be processed for items that have been altered, worn or washed.
For change of mind, we will not accept any returns that are not in the original condition as when purchased.
If you have questions about our in-store returns policy, please don't hesitate to contact email@example.com